Description:

The MAM (Mandate Authorization Management) CIMB project by JIB Soft is a specialized solution developed for CIMB Bank to streamline and manage mandate authorizations across the organization. This system allows the bank to control and monitor the authorization processes, ensuring compliance and accuracy in mandate assignments and approvals. MAM CIMB integrates seamlessly with the bank’s existing workflows, providing an efficient, user-friendly interface for mandate-related tasks.

Goals:

1.To simplify and automate mandate authorization processes, reducing manual errors.
2.To ensure that authorization workflows comply with regulatory standards and internal policies.
3.To enhance efficiency in mandate management, saving time and resources.
4.To improve transparency and accountability in authorization tracking.

Problem:

CIMB Bank faced challenges with manually handling mandate authorizations, which increased the risk of errors, inconsistencies, and non-compliance. The lack of a centralized system made it difficult to track mandates, ensure accountability, and enforce standardized approval workflows, leading to operational inefficiencies and potential compliance issues.

Proposed Solution:

JIB Soft developed the MAM CIMB solution, an automated mandate authorization management system that centralizes all mandate-related tasks, from assigning mandates to tracking approvals and modifications. The system is designed to improve transparency by providing a comprehensive audit trail for each mandate and to facilitate compliance with internal policies and external regulations. Automated reminders and customizable approval workflows further streamline mandate management, reducing administrative burdens and mitigating risks associated with manual processes.

Business & Users:

• Business: For CIMB Bank, MAM CIMB ensures a more reliable, efficient, and compliant authorization management process. The system’s automation features reduce operational costs and improve risk management by enforcing consistent and accurate mandate workflows.
• Users: The primary users are CIMB’s authorization and compliance teams, who benefit from streamlined processes and increased visibility into mandate statuses. Department managers and other authorized staff also gain from a clear, user-friendly interface, ensuring mandates are handled promptly and accurately.

The MAM CIMB system optimizes mandate management for CIMB Bank, fostering compliance, operational efficiency, and accountability in authorization processes. This solution empowers CIMB to manage mandates effectively, supporting its commitment to rigorous compliance and operational standards.